Case Study 4 — Wellness App
The fourth project for the Ironhack UX/UI Bootcamp tasked us with creating a wellness app for the Daily Health Conference. The app was supposed address an aspect of personal wellbeing such as medicine, fitness, nutrition and so on. The app was required to monitor the users’ progress and encourage them to adopt a healthier lifestyle with a fresh user interface that reflects the values of the daily health conference. The app also had to comply with standards regarding the users’ personal data. My team consisted of Yudy, Ivana and me.
We decided to create an app that monitors sleeping habits. We devised an online survey about sleeping habits and the issues people have with sleeping.
The Survey
In total, 72 people gave their answers in our survey. The answers showed that 75% of those 72 reported sleeping 4–7 hours per night, while 88.9% wished they would sleep for 8–11 hours.
In addition to not getting enough sleep, 38.9% reported waking up during the night and the same amout of people reported having trouble falling asleep on a regular basis. 25% said that they take naps to get enough sleep. (multiple answers were selectable)
We concluded that a sizable amount of people weren’t getting enough sleep and additionally reported sleeping issues.
Interviews
Following the survey we conducted interviews in which we went further into detail about a persons sleeping habits, what they do to improve their sleep quality and how bad sleep effects their wellbeing during the day. The interviews further confirmed our findings from the survey.
As we were trying to formulate a problem statement, we realized that there already are a multitude of sleep tracking apps out there. Some interviewees even used the built in tracking features of their apple devices. Luckily, we interviewed a few people who worked in shifts. We decided that this would be our niche. An app to help shift workers manage their time and improve their sleeping habits.
Ideation
After finding our niche, we came up with the following problem statement: “Shift workers need to find a way to feel rested because they have sleeping issues related with the work routine.”
We then came up with our minimum viable product statement and decided on the most important features using the MoSCoW method.
“At the bare minimum, SnoozeShift helps shift workers track their sleeping habits and wellbeing and offers useful information regarding sleep.
Our App allows users to improve the rest cycles and to rate their emotional and physical condition during their changing shifts.
By the feature of Power Napping we suggest the users to get a boost of energy between activities.”
Persona and User Journey Map
As for our persona we came up with Natalie, a nurse who works in shifts at a hospital. We took inspiration from the interviews and tried to reflect their pain points.
In the User Journey Map we detailed a work week for Natalie and her wellbeing.
Low & Mid-Fi
We started creating Low and Mid Fidelity Wireframes. We implemented the suggestions by our testers throughout multiple concept testing cycles.
Brand Personality and Style Tile
Before working on the High Fidelity Prototype we needed to conceive a brand personality and a style tile. We researched other sleep tracking apps and concluded that they mostly use darker blues in their backgrounds, an accent color and a minimalistic, easy to read typeface.
We decided on Work Sans in various sizes and styles.
High Fidelity Prototype
Our desirability testing of the final prototype concluded that the testers found the UI pleasing to the eye, calming and peaceful.
Conclusion
For the next steps we would like to add a playlist with calming music/sounds to help users fall asleep, smart home integration and more resources to improve the work-life balance.
All in all I enjoyed working with this team and with the freedoms we had for the project it was a lot of fun.